HOW IS HOURLY CARE AT HOME PROVIDED?

Based on the assessment, we create a personalised care plan designed specifically for you. This plan outlines the type of care you will receive, the hours of care needed, and the goals we aim to achieve together.

We carefully match you with a carer from our skilled and compassionate team whose expertise aligns with your care plan. We believe in the importance of finding the perfect match to ensure your comfort and well-being.

Once your personalised care plan is in place, we begin providing the care you need. Our carers are well-prepared and dedicated to delivering care that meets the highest standards.

We maintain regular contact with you and your carer to monitor your progress, address any concerns, and ensure that the care plan remains effective and in line with your evolving needs.

Transparent and honest communication is at the heart of our services. We actively listen to your feedback, involve you in decision-making, and maintain clear and effective communication with families and healthcare providers.

As your needs change, we adapt your care plan accordingly. Our flexibility ensures that you always receive the right level of care.

We are dedicated to continuous improvement and ongoing education for our team. This ensures that we stay at the forefront of the latest developments in care and maintain the highest standards of quality and safety.

We have rigorous quality assurance measures in place to ensure that our care consistently meets and exceeds expectations. Our commitment is to provide care that is professional, compassionate, and of the highest quality.